Cancellation Policy

What is HealthNsure Training Cancellation policy?

There will be no refund of course fees if training’s cancellation is less than 7 calendar days before your booking date of the training. In addition, there will be no refund if you do not complete all the components of training successfully including theory and practical.If the participant provides written notice for a cancellation or rescheduling of 3 or fewer business days, non- attendance or late attendance, the deposit and any other amount paid are not refundable and participants are not eligible to reschedule to another course.If HealthNsure Training cancels a course for any reason then participants are entitled to take the next training session.

For business clients – if a course is cancelled for any reason by HealthNsure Training, HealthNsure Training is not liable for any costs incurred by our clients e.g. employee wages, bookings, etc. However, HealthNsure Training will facilitate the next training session for their employees. If our client cancels a course then all the expenses, including travel expenses, will need to be paid to HealthNsure Training. To cancel a course, please ensure that you send us an email as soon as possible so that we can cancel the training with the scheduled trainer. This cancellation policy applies to all bookings.

We don’t reply of text messages, so please email us if you have any questions or you require cancellation.